Charged by the hour. Payment by card on completion.
What we will ask about
Your current system
Combi, system or regular boiler, with or without a hot water cylinder, and where it sits.
Your household
Bathrooms, showers and how much hot water you use at once all affect the right choice.
The property
Flue position, access, and whether pipework or controls need changing.
Scope and cost
A clear agreement on what is included before anything is ordered or removed.
- Frequent breakdowns
- Parts becoming hard to find
- Rising running costs
- Not enough hot water for the household
- Planning a renovation or extension
Find the cause,
then agree the fix.
- 01ListenWhat you have noticed, when it started and what has changed. Photos help before we arrive.
- 02LookWe check the problem on site and trace it back to where it starts, not just where it shows.
- 03ExplainWe tell you plainly what we found and the options, including anything that can wait.
- 04ApproveNothing extra goes ahead until you have agreed the scope and cost.
- Tell us the jobCall or email with your address, what is happening and photos if you can.
- Agree the detailsWe talk through the work, confirm the cost basis and arrange a time with you directly.
- Work and paymentAny extra work is discussed before we carry it on. Pay by card on completion.
Before any work begins, ask us to confirm anything else that could apply to your job, such as parts and materials, parking or work outside usual hours. We agree the scope and cost with you first, and if something new turns up during the job we stop and talk it through before going further.
Good to know.
How do I start?
Call or email with photos of your current boiler, its make and model, and a little about the home. We will take it from there.
How is installation charged?
Heating work is £120 + VAT per hour (£144 per hour including VAT). The boiler, parts and anything else that applies are confirmed and agreed with you before work starts.
Can you move the boiler?
Sometimes. It depends on the flue, pipework and building. Tell us what you have in mind and we will talk it through.
Do I need to pick a boiler myself?
You can, or we can talk through options suited to your home.