Tell us what happens during the discharge part of the cycle
A standpipe overflow during a washing cycle can involve the waste route or the appliance connection, rather than the machine’s internal operation. Stop using the appliance if another cycle could spill more water. Describe where water emerges and whether the connected sink or another fitting also reacts.
If the appliance was recently replaced or moved, provide that information and any installation instructions. Connection position, access and the condition of the waste route need assessment; do not seal an overflowing opening or improvise a new hose arrangement. We explain whether the enquiry requires plumbing-connection work, drainage investigation or appliance support before agreeing the scope.
Notting Hill addresses include homes with very different internal arrangements. Tell us whether yours is a house or flat and whether the affected services are shared. Borough and conservation checks should follow the exact address, particularly towards the W2 boundary.
A main street entrance may not be the entrance to the affected flat. Include the correct bell, floor and any external steps. The linked council guidance is for Kensington and Chelsea; confirm the authority for your address before relying on it for proposed alterations.
- The point where water overflows
- Whether the appliance was recently installed or moved
- Which nearby fittings gurgle or drain slowly during discharge
- One hour minimum charge.
- Before any extra work, we give you an estimated duration and expected labour cost to agree.
- We do not promise fixed turnaround times; visits are arranged with you directly.
- Call or bookRing 020 3858 0085 or book an engineer with your full address.
- Share building detailsConcierge, parking, lift access, key holders and where stopcocks or boilers sit.
- Agree before workEstimated duration and expected labour cost agreed before anything extra.
Good to know.
Is water overflowing behind my washing machine an appliance fault?
Not necessarily. A connection or waste-route issue can cause similar symptoms. Stop using the machine if it is overflowing and describe what happens so the appropriate investigation can be discussed.
What does drains cost in Notting Hill?
£150 + VAT per hour (£180 inc VAT), with a one hour minimum. Before any extra work we give an estimated duration and expected labour cost for you to agree.